Installation and Aftercare Guide
A premium product still depends on disciplined installation and a confident handover. This guide explains how we set expectations for surveys, fitting day, snagging, and practical aftercare once the new glazing is in place.
Quick checks before you decide
- Prepare access, room clearance, and decision-makers for survey and install dates.
- Ask what will be protected, removed, adjusted, and demonstrated on handover.
- Make sure ongoing maintenance expectations are clear before completion.
The survey sets up the whole job
A thorough survey reduces installation risk, protects lead times, and gives everyone a cleaner brief. It should address measurement, interfaces, access, and any unusual site conditions.
- Survey notes should be specific enough to support manufacture and fitting.
- Unexpected structural or reveal issues should be surfaced early.
- Clients should know what information or access is needed on the day.
Aftercare starts at handover
The best aftercare is proactive. Clients should understand adjustments, maintenance, and what to watch during the first weeks of use instead of discovering those points later.
- Handover should cover operation, locking, ventilation, and maintenance.
- Aftercare is smoother when snagging and communication routes are clear.
- Maintenance expectations differ by material and finish and should be explained plainly.
Common questions
What should I expect on installation day?
Access preparation, protection of surrounding areas, careful removal of existing units, fitting and adjustment of the new system, and a clear handover once works are complete.
When is aftercare most useful?
Usually in the first weeks after installation, when clients are getting used to operation, ventilation settings, and any material-specific maintenance expectations.